Browse through some frequently asked questions
We’ll need your design, garment type, quantity, preferred print method (DTF, sublimation, or screen print), and any size or placement details. The more info you provide upfront, the faster and more accurate your quote will be.
Absolutely. We provide digital mockups for approval before production begins. This ensures everything — placement, sizing, and colours — looks exactly how you want it.
We can source quality blanks for you, or you’re welcome to provide your own (subject to inspection). Just keep in mind that certain fabrics work better with specific print methods.
A minimum of a 50% deposit is required to start production, with the balance due on completion or before shipping. We accept EFT and other common payment methods. You are welcome to pay the full amount up-front to avoid potential delays.
Rush orders are susceptible to rush fees, dependent on days-of-notice.
Yes, we offer nationwide shipping and local collection where available. Shipping costs are calculated separately and will be included in your final quote if needed.
Yes — but any design or quantity changes after quoting may affect your pricing and turnaround time. Once production starts, changes are no longer possible. If an order is cancelled once production has begun, your deposit will not be refunded.
DTF and sublimation often have low or no minimums, but screen printing usually requires larger quantities. If you’re unsure, we’ll help you choose the best option for your order size.
Turnaround depends on the print method and order size. On average, local orders take 5–10 business days. Custom sublimation orders that do not align with our existing pre-made templates may take 2–3 weeks. Timelines start once designs are approved and an initial payment has been made.